MineheadButlinsCaravanSmall

Terms & Conditions

Payment
A £75 deposit is required upon booking which is none refundable and must be received within 14 days of the provisional booking being made. The balance must be paid 8 weeks prior to the commencement of the holiday. Should your payment not reach us by the due date we reserve the right to re-let the caravan.
Please make cheques payable to A & P Arnold

Bond
A £50 bond against damage will be payable when the balance of your holiday payment is due. This can be in the form of a cheque, returnable after cleaners have confirmed all is in order.

Late bookings
In the case of bookings made within 8 weeks, full payment is required.

Cancellations
The booking deposit is none refundable. Cancellations received within 28 days will be liable to pay 80% of the holiday cost. No refund will be given for cancellations made within 14 days of the holiday start date unless mitigating circumstances dictate otherwise.

Arrival and departure times
The caravan will be Available from 4 pm on the day of arrival on presentation of your booking confirmation and registration form. Collect the keys from the east gate ( directions will be sent with your confirmation letter ) . You are able to use all the facilities on arrival.
The caravan must be vacated by 10am on the day of departure.

Smoking
If smoking outside please dispose of cigerette ends . Smoking is not permitted inside the caravan.

Entertainment passes
These are included in the cost of your accommodation and can be collected from guest services on day of arrival.

Pets
We regret no pets allowed.

Bedding
You will need to bring duvet covers ,sheets, pillow cases, towels and tea towels.
Duvets and pillows are provided. all mattresses and pillows are fitted with protective covers.

Restrictions
Only the persons named on the booking form can occupy the caravan. We are not able to accept bookings from groups predominantly under 21 years of age.

Insurance
We accept no liability for personal injury, or loss or damage to personal effects